Terms of Service
Effective Date: April 13, 2025
Thank you for visiting Kara Chalifoux Jewelry! By using our website, placing an order, or making a purchase, you agree to the following Terms of Service ("Terms"). Please read them carefully.
General Terms
These Terms govern your use of our website, karachalifoux.com (the "Site"), and any purchases made through the Site. By accessing or using the Site, you agree to comply with these Terms. If you do not agree to these Terms, please do not use the Site.
We reserve the right to change or modify these Terms at any time. All changes will be posted on this page with an updated "Effective Date."
Orders & Payments
When placing an order, you agree to provide accurate, current, and complete information about yourself. By submitting an order through the Site, you authorize us to charge your credit card or payment method for the total amount of the purchase, including applicable taxes and shipping fees.
We reserve the right to refuse or cancel any order if there are issues with pricing, product availability, or suspected fraudulent activity.
Pricing & Product Descriptions
We strive to provide accurate product descriptions and prices. However, we do not warrant that the descriptions are always error-free, and we reserve the right to correct any errors in pricing, availability, or descriptions at any time. If an error is discovered after an order is placed, we will notify you and give you the option to cancel or adjust your order.
Shipping & Delivery
We offer shipping within the U.S. and U.S. territories. All orders are processed and shipped within [X] business days via USPS Ground Shipping unless otherwise noted. Shipping times may vary, and we are not responsible for delays due to weather, postal service issues, or other circumstances beyond our control.
Returns & Exchanges
We want you to be completely happy with your purchase! If for any reason you're not satisfied, we offer returns and exchanges under the following conditions:
Returns: Items must be unworn, undamaged, and returned in the original packaging within [10] days of receiving your order.
Exchanges: You can exchange your item for a different size or product within the same [10] day period, as long as the item is in new, undamaged condition.
Store Credit: If you're past the [10] day return window, you can receive store credit for the value of your item.
Please note that custom orders and sale items are non-returnable and final sale.
For returns and exchanges, please contact us at kara@karachalifoux.com and follow the instructions provided.
Custom Work
If you're interested in a custom piece, please reach out to us via our Custom Work Request Form. Custom orders are final sale and cannot be returned or exchanged unless the item is damaged or defective upon arrival.
Privacy & Data Collection
We respect your privacy. The personal information you provide to us is used solely for order processing, customer support, and marketing (if you opt-in). We do not sell or share your personal information with third parties. For more information, please review our Privacy Policy.
Limitation of Liability
While we strive to ensure that the jewelry we create is of the highest quality, jewelry can be delicate, and we are not responsible for damage resulting from improper care, accidents, or misuse of the products after they are delivered. We will not be liable for any indirect, incidental, or consequential damages.
Intellectual Property
All content on the Site, including images, logos, product designs, and text, are the property of Kara Chalifoux Jewelry and are protected by copyright laws. No part of the Site may be reproduced, duplicated, copied, or otherwise exploited for commercial purposes without our express permission.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of New York, without regard to its conflict of law principles. By using the Site, you consent to the jurisdiction and venue of courts in New York for any disputes arising out of or related to these Terms.
Changes to the Terms of Service
We may update these Terms from time to time. Any changes will be effective immediately upon posting the updated Terms on the Site, with the new effective date noted at the top of this page.
Contact Information
If you have any questions about these Terms or need assistance, please contact us at:
Email: kara@karachalifoux.com
Acceptance of Terms
By using this Site, you acknowledge that you have read, understood, and agreed to these Terms of Service.