The Material Stuff

What even is gold-filled?

Glad you asked. Gold-filled is like the overachiever of the jewelry world—it's a thick layer of real 14k gold (not just a little sprinkle) chemically bonded to a base metal like brass or sterling silver. It’s way more durable than gold-plated, won’t flake off, and gives you the luxe look without the wild price tag.

Will it tarnish or turn my skin green?

No green skin here. Gold-filled is made to last and safe for most sensitive babes. Just treat it with love and it’ll love you back for years.

Is gold-filled the same as solid gold?

Not exactly—but it’s the next best thing. Solid gold is all gold, all the way through. Gold-filled gives you the same shine and feel for a fraction of the cost. Win-win.

Jewelry TLC (aka how to keep it cute)

Can I shower/swim/work out in it?

Technically, yes—but let’s be real. If you accidentally wear your necklace to hot yoga because you thought it was just “gentle stretching” and suddenly you’re dripping in downward dog... she’ll survive, but she might need a little post-workout refresh. 😅

Which brings us to…

How do I clean it?

Easy. Mild soap, warm water, soft cloth. No chemicals, no scrubbing. Just a little spa day for your jewels.

Orders, Shipping + All That Jazz

Where are you shipping from?

Straight from New York City!

Can I cancel or change my order?

If we haven’t shipped it yet, we’ll try our best! Email us ASAP at kara@karachalifoux.com and we’ll see what we can do!

Custom Projects

How do I get started with a custom piece?

It’s simple! Just fill out our Custom Work Request Form, and we’ll take it from there. We’ll be in touch to discuss your ideas, options, and next steps.

How long does the custom design process take?

The timeline depends on the complexity of the piece, but custom orders generally take about 4-5 weeks to create. We’ll keep you updated along the way, so you’re never left wondering.

What materials do you use for custom work?

We offer solid gold, sterling silver, diamonds and select gemstones. If you have a specific material or stone in mind, just let us know—we’re happy to work with you!

Still wondering something? Slide into our DMs anytime 💌 We're here and we love talking jewelry.